Deco P9 looses connection with router

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Deco P9 looses connection with router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco P9 looses connection with router
Deco P9 looses connection with router
2020-06-30 19:46:17
Model: Deco P9  
Hardware Version:
Firmware Version:

Deco P9 works good but sometime internet is lost suddenly. Then i have to turn of my Wifi and turn it back on. Really annoying!

Who knows what i can do? Is already from the start when i installed it...

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Re:Deco P9 looses connection with router
2020-07-01 17:52:26

@PieterP 

 

Look at the LED lights to see if you can see what may be going on. If the slaves units are turning red and the main is green the slaves may be too far. If the main is turning red, the modem is failing to provide an internet connection. You can try to swap the Deco unit to see if the issue no longer happens.

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