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Deco M5 - issues with fast roaming

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Deco M5 - issues with fast roaming

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M5 - issues with fast roaming
Deco M5 - issues with fast roaming
2020-10-30 10:16:09 - last edited 2020-10-30 10:18:45
Model: Deco M5  
Hardware Version: V3
Firmware Version: 1.4.9 build 20200924 Rel 60170

Hello,

 

I got an issue with fast roaming with my android phones. ( Note 20 + Galaxy s9)

 

My phone transfer to the newer unit, wifi signal jumps but the internet connection is unstable.

 

The configuration is

* Modem as bridge mode connected to main deco (Router mode)

 

* Main deco connected to TP-Link Switch

 

* Switch connected via lan cable (Ethernet backhaul) to other deco.

 

It looks like I got wifi issues..

speed drops sometimes, fast roaming issues.

When connected to the deco with lan cable all works OK.

 

I kept the SSID and passwork of my old router.

 

Any idea what is the issue?

 

Thanks,

 

Nir

 

 

 

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#1
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3 Reply
Re:Deco M5 - issues with fast roaming
2020-10-30 17:19:40

@Nir-Az 

 

If you disable fast roam what happens?  Des the network stablize or get worse?

Check out the Latest: Recent Smart Home Features and Updates for Tapo and Kasa Securing Your TP-Link ID with 2FA:Deco and Tether | Smart Home Splash into a Smarter Summer with Sub-G Sensors, Matter, and Apple Home!
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#2
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Re:Deco M5 - issues with fast roaming
2020-11-01 06:45:08

@Carl 

 

Disabling the fast roaming is not really an option.

That is the only reason I bought the deco m5

I need to be able to go around the house with a good connection and not breaking any meeting (VOIP).

 

Should the modern phoned like galaxy note 20 work well with fast roaming?

 

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#3
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Re:Deco M5 - issues with fast roaming
2020-11-02 22:00:05

@Nir-Az 

 

Not sure about phone compatiblity.  There are simply to many handsets out there with different hardware so its hard to say, but it is part of the troubleshooting steps that we ask customers to try to rule it out. 

Check out the Latest: Recent Smart Home Features and Updates for Tapo and Kasa Securing Your TP-Link ID with 2FA:Deco and Tether | Smart Home Splash into a Smarter Summer with Sub-G Sensors, Matter, and Apple Home!
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#4
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Replies: 3

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