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AC5400 Bricked after 1 hour - WPS, Power and Internet Green Light only, Help!

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AC5400 Bricked after 1 hour - WPS, Power and Internet Green Light only, Help!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AC5400 Bricked after 1 hour - WPS, Power and Internet Green Light only, Help!
AC5400 Bricked after 1 hour - WPS, Power and Internet Green Light only, Help!
2020-11-13 17:28:39 - last edited 2020-11-14 07:52:55

I have a TP Link 5400 v2, set it up, after an hour it suddenly turned idle - only green lights for WPS, Internet and Power were on. Every time I reset, it's the same story. Power, WPS and Internet are green, and there is no other movement.

 

It cannot detect USB, or any device connected. Tried resetting, it doesn't work. Any ideas what to do? Or is the AC5400 really a bad device?

 

Seems like it's stuck in pre-boot mode, because connecting it via ethernet to the computer leaves it unidentified. Is there a way to fix this? Or should I just push seller to give me a replacement.

Thank you!

 

Update: It no longer turns on. No more lights. Guess it's dead.

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#1
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5 Reply
Re:AC5400 Bricked after 1 hour - WPS, Power and Internet Green Light only, Help!
2020-11-13 18:23:09
Can you sign on to the admin page? if so, check the WAN IP address. If it is zero follow the procedure in this post 'My new router is not obtaining an IP address from my cable modem' which is in the first 10 or so posts. Also see the user guide for more helpful hints (look at the FAQ) https://www.tp-link.com/us/support/download/archer-c5400x/
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#2
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Re:AC5400 Bricked after 1 hour - WPS, Power and Internet Green Light only, Help!
2020-11-13 18:25:25 - last edited 2020-11-13 18:26:20

Can't get into admin page. It won't load at all. Did static IP address too, and it doesn't get me in. Lights don't even blink, just green the whole time.

Thank you for replying and trying to help, appreciate it.

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#3
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Re:AC5400 Bricked after 1 hour - WPS, Power and Internet Green Light only, Help!
2020-11-13 18:37:41
Be sure you are using the power adapter that came with the router. Unless you manual says not to, try the 30-30-30 rule.
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#4
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Re:AC5400 Bricked after 1 hour - WPS, Power and Internet Green Light only, Help!
2020-11-14 01:35:41 - last edited 2020-11-14 07:53:27

 

@ArcherC8 Also used it. Used another power adapter from another AC5400 that was working, and got the same results. :( Also tried 30-30-30. Is there anything else I can try? 

 

Attached photo of the status.

 

Update: It stopped lighting up. Guess there's something wrong with the power.

 

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#5
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Re:AC5400 Bricked after 1 hour - WPS, Power and Internet Green Light only, Help!
2020-11-14 11:38:50
Contact TP Link support or the seller and see what they can do. It sounds like it is bricked to me.
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#6
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Replies: 5

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