Archer AX6000 refuses to connect with devices (what seems to be at random)
I just tried to chat with support and they seemed more worried about my internet company to deal with the problem between a device refusing to connect to the router so hopefully support here is a bit more helpful.
Temperamental Device: Archer AX6000 Firmware 1.1.1 Build 20200714
Problem:
I connect a device and it works great for a few days. One day I go to use the device and it cant connect to the network. The network is found and allows me to attempt to connect but it fails. If I'm on the Guest network with that device, it will have no problem connecting to the main network and if it's on the main network it has no problem connecting to the Guest network. For whatever reason it WONT connect to the network I want it on. A day later or so it can connect again. A few days later, a new device has this problem on my network.
Solutions I've tried:
Restarting the router (sometimes works but usually doesn't)
Trying over and over multiple times over a few hours (hasn't worked yet. I figured it may be a lease problem and those last for about 2 hours usually. Disappointed I cant revoke a lease from the routers software. I thought this was standard until this router)
Limiting to just 2.4ghz network (still has this problem)
Smart Connect on/off (both have problems)
Things I seem to have learned:
Selecting WPA2/WPA3 doesn't work with some devices so stay away from this setting for now
Disabling "Connect Automatically" seems to have fixed this for the first device I ever ran into this on. I just connect manually every time on my main computer.
Setting network connection info manually allowed a device to connect that was being denied (I just entered the IP of the router, the subnet, and the IP I wanted the device to have and it connected without problems instantly. This was after trying the connect multiple times on the device and it being denied.)
As you can see I have been fighting with this problem that TP-Link thinks is fixed. I'm trying to avoid returning this and buying another brand so any help on this is appreciated since I just want a router I can setup and works with 802.11ax(Wifi 6)