Constantly losing WiFi from deco m4s

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Constantly losing WiFi from deco m4s

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Constantly losing WiFi from deco m4s
Constantly losing WiFi from deco m4s
2021-01-14 18:51:56
Model: Deco M4  
Hardware Version:
Firmware Version:

Have 3 deco m4 units. Have had no issues for almost a year. But for the past two weeks we are constantly losing WiFi to our devices. Happening 5 to 10 times a day, lasting about 1 to 2 minutes. 
have rebooted, checked with isp...any tips?

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Re:Constantly losing WiFi from deco m4s
2021-01-14 21:10:44

@Kimthompson 

 

You could try swapping the main unit with one of the satellite ones. If the main remains normal but the satellite units turn red, try moving the satellite units closer to the main Deco.

 

If your modem is a cable modem, log into it and look at the system logs to see if there are critical 3 or 4 errors which causes random internet drops.

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