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App tether parental controls not working

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App tether parental controls not working

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App tether parental controls not working
App tether parental controls not working
2021-08-12 14:49:37
Model: Archer AX3000  
Hardware Version:
Firmware Version:

The parental controls are not working on the tether app. I have updated both the app and router, even deleted the app and reinstalled. It won't let me pause any device I have added and when I go to parental control I can switch the on button to on then immediately it turns off. Reset the router back to factory settings and it allows me to make changes when I log on from my computer but the app still gives me problems trying to use the parentail con

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#1
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5 Reply
Re:App tether parental controls not working
2021-08-13 03:45:21

@Joec52 I've got the same problem. Uninstall the app and reinstall will let me manage my parental profiles once, then they are disabled.  Very frustrating!!! I'll have to delete my profiles and just use individual device blocking until the app is fixed.

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#2
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Re:App tether parental controls not working
2021-08-13 09:12:56

@kaliking   @Joec52 

 

Can we know what is the phone OS version and Tether app version? We will soon confirm.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#3
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Re:App tether parental controls not working
2021-08-13 09:38:37

@Kevin_Z 

Iphone SE version iOS 14.7.1

 

Tether version 3.4.41 (build 50)

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#4
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Re:App tether parental controls not working
2021-08-16 03:47:43

@Joec52 

same issue same version

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#5
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Re:App tether parental controls not working
2021-08-26 03:08:13

Hello @AndySch @Joec52,

 

We have published a new Tether app version recently, please check and confirm if the issue could be resolved by updating your Tether app to the latest version, which is 3.4.43.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#7
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Replies: 5

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