AX11000 Firmware Update
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Router sticker shows version 1.6. Router internal webpage shows 1.0
Router is indicating new FW available. Auto update fails with message cloud service can not be contacted. Manual update also fails.
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I got the FW to to update. My router was set to pull DNS via DHCP from my ISP. I set DNS statically to Google's public DNS servers. FW update worked..
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That's weird. Was there any error message when you tried to upgrade it manually? We would like to investigate the issue together via email, please check your email box and respond, thanks.
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The manual update just says failed to update. FW file I am using is ax11000v1-up-ver1-2-3-P1[20210719-rel14861]_sign_2021-07-19_16.27.00.bin
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I got the FW to to update. My router was set to pull DNS via DHCP from my ISP. I set DNS statically to Google's public DNS servers. FW update worked..
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