Archer AX4400 Question
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello,
My previous post was deleted and I don't know why!!! Just wanted to know why my internet speeds would drop (about %50 via WiFi and about %20 via Ethernet) as soon as I sign-in to Homeshield and enroll my router?!
Is this a kind of hardware limitation or my unit is defective?! Thanks
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Your previous post is not deleted, it is on another community, which is for global customers, check the below link:
https://community.tp-link.com/en/home/forum/topic/507596
As per the speed issue you are experiencing, please check and confirm if the QoS settings on the AX4400 is configured correctly, you can follow the guide below:
- Copy Link
- Report Inappropriate Content
@Kevin_Z Thank you for your response. I didn't realize that there are two different forms! I was checking my profile and nothing showed under "posts" that's why I thought it was deleted!
As for the QoS, I tested that as well giving my testing device max up/down limits of 1000mbps but haven't noticed any difference!
The only solution I found to get full speeds (on three different speed testing apps) is to factory reset the router and never activate Homeshiled!
- Copy Link
- Report Inappropriate Content
Got it. This will be required to be analyzed further by the support engineers. They will likely reach out to you via email to continue troubleshooting your issue.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1115
Replies: 3
Voters 0
No one has voted for it yet.