Roku says no support for Wi-Fi 6

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Roku says no support for Wi-Fi 6

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Roku says no support for Wi-Fi 6
Roku says no support for Wi-Fi 6
2021-11-06 21:02:56
Model: Archer AX50  
Hardware Version: V1
Firmware Version: 20217030 rel 54485 (5553)

Has anyone with a router using wifi 6 or 802.11ax having problems connecting to a Roku? I'd did a bit of looking around and from what I can tell on the latest Fire Stick has the capability of accessing wifi 6. Any thoughts? 

 

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Re:Roku says no support for Wi-Fi 6
2021-11-07 22:21:35

I ended up changing it from "802.11a/n/ac/ax mixed" to "802.11a/n/ac mixed" and it corrected the problem. But it didn't work right away. I had changed this setting a few days ago and nothing. I changed it again today, at it worked. Whatever, at least the Roku is working again. 

 

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#2
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Re:Roku says no support for Wi-Fi 6
2021-11-08 01:57:19

@Biergarden 

 

Can I have the model and specific version of the Roku / Fire Stick? Which wireless frequency did you change the mode, 2.4G or 5G? If you leave it as "802.11a/n/ac/ax mixed", was the Roku / Fire Stick unable to connect? Was there an error message?

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Re:Roku says no support for Wi-Fi 6
2021-11-08 22:59:55

@Kevin_Z  THe Roku is a 3900x and I used the 2.4g signal. It's working since I removed the ax frequency from the router. Oddly the Roku didn't recognize it immediately, it took a few days to pick it up. 

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Re:Roku says no support for Wi-Fi 6
2021-11-09 02:01:11

@Biergarden 

 

Thanks for the follow-up. Glad to know that changing the wireless mode from "802.11a/n/ac/ax mixed" to "802.11a/n/ac mixed" for the 2.4G network helped, we will keep an eye on this kind of feedback also, and try to dig out what is the root cause about it.

 

BTW, I also find online that there is some feedback that the Roku devices have some issue with connecting to a network, and the suggestions provided by the owners would be trying disabling the Wi-Fi Direct on the Roku device, which may help. Check this: https://td.usd.edu/TDClient/33/Portal/KB/ArticleDet?ID=5519.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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