Factory reset issue

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Factory reset issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Factory reset issue
Factory reset issue
2021-12-07 03:13:23 - last edited 2021-12-09 01:29:17
Model: Archer A7  
Hardware Version: V12
Firmware Version: 5.0

After factory reset,  router won't connect to the internet. Many resets tried. Has anyone had this problem?

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#1
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1 Accepted Solution
Re:Factory reset issue -Solution
2021-12-08 12:29:59 - last edited 2021-12-09 01:29:17

@Kevin_Z thank you. I actually found a solution by chance. I plugged the ethernet cable into a different port in the router (I was previously plugged into the one that said "internet ". It worked and I  was able to reconfigure the router on the Tether app. 
JoeyN 

Recommended Solution
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#3
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3 Reply
Re:Factory reset issue
2021-12-08 06:22:54

@JoeyNapes 

 

Hello, are you still able to login to the router web GUI to check the configuration? If yes, please follow this guide to review all the basic settings on the router:
https://www.tp-link.com/support/faq/1556/

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Factory reset issue -Solution
2021-12-08 12:29:59 - last edited 2021-12-09 01:29:17

@Kevin_Z thank you. I actually found a solution by chance. I plugged the ethernet cable into a different port in the router (I was previously plugged into the one that said "internet ". It worked and I  was able to reconfigure the router on the Tether app. 
JoeyN 

Recommended Solution
  1  
  1  
#3
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Re:Factory reset issue
2021-12-09 01:30:12

@JoeyNapes 

 

Good to know that. The modem cable should be plugged into the Internet port of the A7.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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