AX6000 5GHz Dropping

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AX6000 5GHz Dropping

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AX6000 5GHz Dropping
AX6000 5GHz Dropping
2022-06-13 03:37:06 - last edited 2022-06-14 03:12:55
Model: Archer AX6000  
Hardware Version: V2
Firmware Version: Archer AX6000(US)_V2_211118 (Latest)

My newly bought AX6000 seems to be having some issues with the 5GHz band randomly dropping after a few hours of uptime.


I've tried factory resetting, reinstalling the latest firmware, toggling features like OFDMA / MUMIMO and changing the security settings.
All of these have not improved anything.

I also noticed the router runs a little hot so right now I have it on top of a laptop cooling pad.

This seems to reduce the amount of drops I am experiencing, but they are still very annoying when they do happen.

These drops are only for 5GHz, 2.4 seems to be working fine and they usually last for around 10-20 seconds.

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Re:AX6000 5GHz Dropping-Solution
2022-06-14 02:19:18 - last edited 2022-06-14 03:12:55

Hello @Thomazz 

 

It seems you created a duplicate topic reporting the 5GHz dropping issue in the community forum, I would suggest avoiding this in the future, we can discuss the issue in one topic for confusion. Thanks.

 

Please check my suggestions on the other topic you created in another community:

https://community.tp-link.com/en/home/forum/topic/560790

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:AX6000 5GHz Dropping-Solution
2022-06-14 02:19:18 - last edited 2022-06-14 03:12:55

Hello @Thomazz 

 

It seems you created a duplicate topic reporting the 5GHz dropping issue in the community forum, I would suggest avoiding this in the future, we can discuss the issue in one topic for confusion. Thanks.

 

Please check my suggestions on the other topic you created in another community:

https://community.tp-link.com/en/home/forum/topic/560790

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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