HomeShield Online Time Analysis shows No Data

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HomeShield Online Time Analysis shows No Data

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HomeShield Online Time Analysis shows No Data
HomeShield Online Time Analysis shows No Data
2022-08-03 17:51:52
Model: Deco X90  
Hardware Version: V1
Firmware Version: 1.1.2

I'm subscribed to HomeShield Pro and i have parental control set up. Problem is the Online Time Analysis always shows "No Data" instead of a graph. What's up with that?  It's been running for weeks now and I'm still getting the same "No Data".

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Re:HomeShield Online Time Analysis shows No Data
2022-08-04 06:03:48

  @clement2 

Hi, Thank you very much for the feedback.

If you checked the day before, was it also like this?

If yes, could you please note down the time when you checked the parental control insight, then send us the APP log:

b7d0bd4ce49f42cabad49d70b22c3a1e

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