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Red Light/Cloud Offline

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Red Light/Cloud Offline

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Red Light/Cloud Offline
Red Light/Cloud Offline
2022-11-23 19:47:51
Model: Archer AX3200  
Hardware Version:
Firmware Version:

I recently have been having some wifi issues and have done reboot and firmware shows up to date. I can not acces through tether app as it shows offline. I noticed last night red light is on and steady. However I do have internet and wifi.  This router is only year and half is this an issue requiring replacement already or can this be fixed?

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Re:Red Light/Cloud Offline
2022-11-24 07:18:41

@Ravenfan1969 

 

It sounds more like an internet interruption but not a hardware issue.

 

Who is your ISP? When the internet LED on the router turns red, can you login to the router's web page to check if it still gets a WAN IP address from the network? If there is still a WAN IP address, try to manually change the internet DNS servers to Google's 8.8.8.8 or Cloudflare's 1.1.1.1, then save and reboot the router to observe if the internet is back.

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