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Cannot "see" my Netgear switch

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Cannot "see" my Netgear switch

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot "see" my Netgear switch
Cannot "see" my Netgear switch
2023-04-10 23:03:54
Model: Deco X55  
Hardware Version:
Firmware Version: 1.2.0 Build 20230113 Rel. 54525

I replaced my AirPort router with a Deco AX3000 WiFi 6 Mesh System (Deco X55). All my connected devices (wired and wireless) are working.

 

The problem I have is that I do know know what IP address was given to my Netgear GS305E switch by the Deco. As a result, I cannot access the switch's built-in web GUI to administer it.

 

I have tried both of Netgear's discovery apps (Insight on iOS and Switch Discovery Tool on macOS), and both tell me there are no Netgear devices on the network. I also pinged every IP in the 196.168.68.* range but only found the same devices that the tplinkdeco.net UI displays.

 

How can I find out which IP the switch has without trying to navigate to each one?

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Re:Cannot "see" my Netgear switch
2023-04-11 07:37:46

  @jecwobble 

Hi, do you have any Windows devices?

If yes, you might try to use the arp command(https://support.pelco.com/s/article/How-to-use-an-arp-table-to-fin-IP-addresses?language=en_US) to find the IP address according to the MAC address of the Netgear switch.

 

 

If not, you could try to use "Scan for Devices" under Deco lab>Wi-Fi Assistant to see whether it could find any IP address that matches with the MAC address.

Wait for your reply.

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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