Password not working

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Password not working

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Password not working
Password not working
2023-08-30 22:59:46
Model: Deco M5  
Hardware Version:
Firmware Version:

I just set up a new Deco M5 mesh network.

 

I was able to set up the first 5 devices with the same password.  As I try to add additional devices, error messages appear indicating that the password is invalid.  It was valid originally and not it isn't?  I don't understand.

 

What am I doing wrong?  TIA

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#1
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Re:Password not working
2023-08-31 03:14:00

  @Sandy1 

Hi, welcome to the community.

Would it be possible that some numbers/characters are added by mistake?

You are able to go back to the Deco APP over 4G mobile data to check whether is the current wireless password under the Wi-Fi Setting.

By the way, did you use the space as the wireless password?

Thank you very much and best regards.

 

 

 

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#2
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Re:Password not working
2023-08-31 17:14:28

  @David-TP 

 

identical pass words.  after a few, the rest of the devices simply indicate that it is an invalid password

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#3
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Re:Password not working
2023-09-01 14:00:43 - last edited 2023-09-01 14:05:18

  @Sandy1 

Sometimes, when a device is not compatible with the wifi security protocol used by the access point (Deco), it states "invalid password".

Are the affected devices recent enough?

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