Connection Preference Options Lost With 4 or more Deco XE75 Nodes

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Connection Preference Options Lost With 4 or more Deco XE75 Nodes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Connection Preference Options Lost With 4 or more Deco XE75 Nodes
Connection Preference Options Lost With 4 or more Deco XE75 Nodes
2023-09-19 22:02:35
Model: Deco XE75  
Hardware Version:
Firmware Version: 1.2.1 Build 20230601 Rel. 58453

Previously I've installed three XE75.  I just purchased more XE75 and have added them as nodes to the system for a total of 4 nodes and 1 router.

 

What I discovered once the extra nodes were added, that in the Deco App for Android, when in the settings for any of the nodes, each device no longer have the option for "Connection Preference".  I like the Connection Preference options because I an select and set the preferred Deco and Preferred WiFi band.

 

Is there a remedy to get the Connection Preference option back with my current mesh set-up?

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#1
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Re:Connection Preference Options Lost With 4 or more Deco XE75 Nodes
2023-09-19 23:18:43

  @Mullian Can you check the firmware version of the extra unit that you just bought? If you go to the Deco map > that unit, underneath of that page you'll see fw version. My assumption is that unit's fw is on the lowest version without Connection preference feature.

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Re:Connection Preference Options Lost With 4 or more Deco XE75 Nodes
2023-09-19 23:38:21

  @Espress0-0 

At your request, I have checked both nodes firmware version.  They are different than the three that I bought as a set.  Also, upon inspection of the bottom of the two new nodes, I see that they are Model: Deco XE75 Pro and their frimware veirson is the same 1.0.0. Buld 20221209 Rel. 78107. My origional models are XE75 firmware versions are the same 1.2.1. Build 20230601 Rel. 58453.

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Re:Connection Preference Options Lost With 4 or more Deco XE75 Nodes
2023-09-19 23:46:32

  @Mullian Alright then try upgrading your XE75 pro units' firmware in Deco app. That should fix :)

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Re:Connection Preference Options Lost With 4 or more Deco XE75 Nodes
2023-09-19 23:49:02

  @Espress0-0 After seeing the difference, I checked for updates and see that the Pro's have a frimware update available, 1.2.2 Build 20230601 Rel.66771.  I just updated the firmware on both Pro's.  Neither have any clients for now, the other three nodes have the missing option for Connection Preference.  It seems that a firmware update was needed and has resolved the problem.  Unless the problem remains for the Pros, I'll report back, otherwise, thanks for your direction.

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