Cannot access ax11000 router via tether app
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Originally was able to access Ax11000 router via Tether app.
Updated firmware but then forgot administrator pw and reset the router pw.
Re set up everything and enabled remote management.
First few hours(?) was able to access ax11000 router via tether app.
Unable to access for the last entire day. Cloud device says offline but can access cameras connected to the router.
Was I supposed to potentially delete the old cloud device that claims it's the same ax11000 router (original)? Is that interfering with it?
Please help as I want to be able to access the router and be able to manage this remotely via the tether app.
AX11000 supports password recovery in case you forgot the local management password: Advanced=>System=>Administration=>Password Recovery
To manage the router with the tether app, you should also bind your TP-Link ID with the router:
