No 240mhz option
No 240mhz option
I would like to enable 240mhz channel width for 5ghz on my Deco BE63 but its grayed out in the app and I cannot enable it.
I also have another question, does enabling MLO network improve backhaul speeds? I heard that enabling the MLO network will improve backhaul speeds and I was wondering if that was true.
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Hi, Thanks for the update, and sorry for the delay.
Could you please refer to this link to help me submit the Deco APP log:
In the meantime, I would like to follow up on your case via email and consult the engineers first to see whether they have any other suggestions.
Best regards.
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Hi, when 240mhz is grayed out in the app, would there be any other error message, for example:
As for the MLO Network, whether enabled or not on the Deco APP, two Deco BE63s(without an Ethernet cable, within proper distance) will always use 2.4+5+6GHz Backhaul spontaneously. The MLO network on the Deco APP is mainly used for mobile clients connected to the Deco Mesh network.
Thank you very much and best regards.
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There is no error message or anything. This is what it shows when I try to change the channel width. The 240mhz option is grayed out and does nothing when I click it.
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Hi, Thanks for the update, and sorry for the delay.
Could you please refer to this link to help me submit the Deco APP log:
In the meantime, I would like to follow up on your case via email and consult the engineers first to see whether they have any other suggestions.
Best regards.
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Hi, I just submitted a deco log in the app. Thank you for following up on my case.
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@TheDasher did this ever got resolved? I have the same
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@Rbaile508 I had a special support agent that went into the deco systems and fixed it. I never knew what caused it but try submitting a Deco app log like I did and maybe somebody will help you.
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@Pelt4672 The US. What country are you in?
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US, odd haha, so support lied to me, unless there is a big difference in the costco SKU BE11000. After the fix it is working for you now?
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@Pelt4672 try getting a different support agent and yes after the fix it started working
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