printer offline after new router install

printer offline after new router install

printer offline after new router install
printer offline after new router install
3 weeks ago
Model: Archer AX5400 Pro  
Hardware Version: V6
Firmware Version: ??

Printer stays Offline after installing new TP-Link router.

With previous Netgear the printer served 3 computers - 2 via wifi connection, 1 via ethernet cable from network switch.

Printer is connected to that network switch via ethernet cable;  the switch is fed with ethernet cable from the new AX5400 router.

   The printer IP address, 192.168.1.150, matches the address showing in Windows - Settings - the printer name - Properties - Ports.

  Could the issue be the Gateway setting at the printer itself ?

    It's an older Kyocera printer, with no built in wifi.  Has performed for years.

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Re:printer offline after new router install
3 weeks ago

  @Jim-SLC 

 

Hi Jim,

 

Are you able to ping the printer from a PC on the network?  If not then it might be a communication concern in a case like that i would reset the network settings on the printer itself and reconnect it to the network.  Then I would do a network printer rediscovery on your computer and see if it works. 

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