Announcements PSA: Deco App Dashboard Speeds ≠ Your ISP Plan Speeds
Deco App Dashboard Speeds ≠ Your ISP Plan Speeds
The Upstream/Downstream numbers you see on the Deco app's Network Dashboard show CURRENT network activity. This is the real-time data passing through your Deco right now, not the maximum speed your ISP provides.
How to Check Your Real Internet Speed from Your ISP
Third-Party Tests and Tools (e.g., Ookla Speedtest)
One option is using the Ookla Speedtest website or the Speedtest app from a device connected to your network. Testing over Wi-Fi will naturally be a bit lower than your max speed.
Built-in Deco Speed Test: Many newer Deco models have a "Test Internet Speed" feature (look under 'More'/Tools menu in the app). This tests the speed your ISP is delivering directly to your main Deco unit. (Note: Results can vary based on test servers).
Most Accurate Method: Connect a computer directly to your ISP modem using an Ethernet cable (disconnect the Deco temporarily). Run a speed test from this wired connection. This measures the speed before it even reaches your router.
Learn More About the Speed Test Feature on Deco in our Latest KB
Related
FAQ: Common Questions About Network and Internet Speed