Network issues

Network issues

Network issues
Network issues
Tuesday
Model: Deco X55  
Hardware Version:
Firmware Version:

deco x55 3 node system 

 

backhaul is Ethernet. But everyday the deco goes down and nothing works for 10mins. Then it shows its trying to connect with each wirelessly. In the end it connects and shows its all connected via Ethernet. The status page of the deco app has speeds jumping around at all speeds. Is that normal?

 

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#1
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Re:Network issues
Tuesday

  @Rubberman The "speeds" is the instantaneous/current amount of data being transferred, not the maximum speed capable, and is normal to fluctuate as you notice.

 

The network going down for 10 minutes is not normal though...

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#2
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Re:Network issues
Yesterday

 @Rubberman 

 

Could you provide more details about your network topology and devices? For example, I'm wondering whether a rogue network loop, switch, bad cable, or other potential contributing factor(s) may be leading to your routine network drops.

 

As for the Upstream and Downstream speeds you see in your Deco app, I'd recommend checking out our community article - PSA: Deco App Dashboard Speeds ≠ Your ISP Plan Speeds

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