tech support will just tell u to do all the update if cannot work then start to reset, power off/on, last factory reset... Is that all they can do? well a normal tech person can do it. Is this how...

@Tony 1) My rebuilding mean i have to add back all my camera, smart plug, smart lock, tvbox, printer, tablet, phone, etc...which almost 20items or more are u sure if i put back the same network name...

hi i have this problem with m5 when i 1st bought it. i have attached a screenshoot of my firmware. it should be the latest version i can install. i cannot add any profile into my m5. whenever i try...