Thanks for clarifying this, Tony. I thought that was the case. One of your online support people people suggested that I download and install the 201118 version instead of the 20201202 the app had...

I did NOT try writing to the drive before updating the firmware, so I am not sure that this is indeed firmware related. It was just something suggested by TP-Link's online support. The AX21 router is...

I have an Archer AX21. According to the app the hardware version is 1.20. I updated the firmware via the app. It says that it is up to date at 1.2.1 Build 20201202 rel.76564(5553). If I go to the TP...