@IrvSp Sorry for the confusion but in the drop-down box they didn't have the option for the AX50 so I had to pick the AX20.. With my router I can go and get the scan button on the hard drive and then...

I'm not sure what's going on. I keep losing connection with my network share drive that's connected via USB 3.0. I have to log into the router interface and hit the scan button on the hard drive and...