Yes, connect the PC to the modem via cable or wifi for internet connection, then on your PC, if you run PureVPN software, you can get VPN connection through the modem.

It seems the 9980 only support IPsec VPN, cannot set up PPTP vpn on it, but it support VPN passthrough, which means if you connect your PC to the 9980, then try to connect to the PPTP VPN server on...

Can you ping each other? Normally the AP Isolation is disabled by default, and you said Enable AP Isolation is off, then it means AP isolation is not on. Can try other channels on the router and see...

Do you have the same message on the other phone? Log into your account from a web browser by https://www.tplinkcloud.com/ to check if your camera is still workig properly there.

If it failed on setup device name, it's likely that your smartphone is not connecting to the LB100's wifi, maybe it's connecting to home wifi or suing phone data instead. Your phone is an Andriod or...

JustinK wrote THE FIX: I have an Android device, so for iPhone, I don't know the process. For Android, go into the app info and delete the data. When you bring up the app, you'll have to log back in....