The problem was SMBv2 protocal on my laptop. My research indicates that this protocal is not needed and disabling it has not affected my laptop. Never-the-less, I would suggest creating a system...

@Kevin_Z Will do. We've had several iterations of email and they are still working on it so I assume it is not something simple.

I just replaced a Netgear R8000 in my network with a new AX55. I use Macrium Reflect to backup my Win10 laptop via the router to a WD MyBook 2TB USB drive. The laptop is within 3 feet of the router....