Forums/
Deco
2023-12-05 23:29:07
@Beebader, A few things to try first If you think it may be caused by the combine 2.4 and 5GHZ networks: Set the devices up to use your IoT network if your Deco model supports it. Otherwise, disable...
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Forums/
Kasa Smart Switches
2023-12-05 23:22:12
@pfps, So a few things: The KS230 Kit is only a three-way switch, meaning that it is only intended to be used in their intended design where there is only one main switch and one satellite. It is...
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Forums/
Kasa Smart Switches
2023-12-05 23:15:47
@GLOsKasa, The apps are separate, so you would never need the Tapo app; if anything, users using their Kasa devices in Tapo should try their devices in the Kasa app. Check to make sure that the...
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Forums/
Kasa Smart Bulbs
2023-12-05 22:41:31
@DogsGalore, We currently do not sell power supplies separately, and this is something that is only done when a defect is found. I think a large portion of this reasoning is due to the large...
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Forums/
Kasa Smart Plugs
2023-12-05 22:36:07
@Suelaskey, Ensure you have gone through all the steps in this FAQ, such as checking your Junk Inbox and your app version. Lastly, if you are connected to your Wi-Fi when requesting the code, you may...
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Forums/
Deco
2023-12-05 22:32:08
@tjomomma, I would start with trying to configure the network with the MAC Clone function, especially since you know your modem is providing a valid connection. Even if your Deco network does not...
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