Forums/
Tapo Smart Plugs
2022-11-10 18:14:38
@IthoughtInewit, Thanks for getting in touch; two things: what type of plug+hardware version are you using, and what is the type of your phone, iOS or Android? You can try and use the beta release of...
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Forums/
Wi-Fi Routers
2022-11-10 17:37:26
Hey @Zkulkin, How were you able to diagnose that the 5Ghz signal is not working? Does the LED on the router indicate that the signal is not being broadcast? When logging into the router interface...
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Forums/
Deco
2022-11-09 23:46:07
@mctien, I cannot check at the moment, but I know that for our Kasa app this behavior would be caused by the time zone setting that was selected. I would recommend going into your settings and making...
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Forums/
Range Extenders
2022-11-09 23:43:11
@Agonzaleztejada Id be more than willing to try and help, but I will need some additional information about your situation. At what point in the setup process are you having difficulty? What is the...
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Forums/
Deco
2022-11-09 23:32:17
@hwd3, The Decos will be able to automatically determine what configuration is best when they are connected; as the device will run its own tests throughout the day and make any changes that are...
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Forums/
Deco
2022-11-09 19:09:04
@henrycomb, Unfortunately, my first recommendation would have been to try the power cable from the other unit to ensure that it is not the adapter that has died. It is possible for electronics to die...
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