Forums/
Wi-Fi Routers
2022-11-11 01:37:19
@Zkulkin, Double Check your firmware version, and that it matches the version on the US site for your device. If the device was meant for another country, such as from a used site, it may not be...
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Forums/
Kasa Smart Switches
2022-11-11 01:24:09
@rmhart, What type of device are you using? This sounds like your phone simply may be having trouble communicating with your device locally, while the cloud connections are fine. Does the behavior...
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Forums/
Range Extenders
2022-11-11 01:19:23
@HawkCraft, Any kind of setup that is required will be done on the Main router for the network, as this will be the device controlling the ports. The Range Extender is simply copying the signal and...
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Forums/
Kasa App and Integrations
2022-11-11 01:12:18
@Chancleta, The devs are always taking feedback for our app, especially now that a major update has launched. I will forward the request to them, as it seems like this would definitely be beneficial...
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Forums/
Wi-Fi Routers
2022-11-11 00:35:37
@Zkulkin, Have you had this network/router's 5Ghz band working before, or does the 5Ghz band simply drop periodically? If not, please ensure that the 5Ghz band is available in your region or country....
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Forums/
Bug Report
2022-11-11 00:11:19
@Chancleta, This is usually caused by a disconnect that happens between your device and our cloud systems. Does reinstalling the app from the app store bring back the settings? You may need to clear...
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