@yves_b hi thanks, I checked the block list and they were not there. The locks will connect in my Bluetooth and the 15 min later they are in the offline list. And we are going thru batteries like...

Hi, and thanks in advance. So, here is my issue. I have clients that are offline , mainly my 5 of my 8 halo locks... how do I get them on line? I think they were accidentally blocked. My locks won't...