Forums/
Deco
3 weeks ago
@JonTh If Tri-band was on by default you can disable it and see if the device connects - If it still wont you can mess with MLO to see if it makes a difference,
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Forums/
Deco
3 weeks ago
@JonTh You could try to disable it and see if the devices connectes if not get back to me and I will have you open up a ticket with support
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Forums/
Deco
3 weeks ago
@JonTh You could try the tri band option i believe your model supports it https://community.tp-link.com/us/home/forum/topic/848610
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Forums/
Deco
3 weeks ago
@JonTh If it connects you "should" be able to turn the 5GHZ band back on
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Forums/
Deco
3 weeks ago
@JDub2899 Please see the following post thank you https://community.tp-link.com/us/home/forum/topic/857092?replyId=1665314
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Forums/
Deco
3 weeks ago
Would you both please file a ticket using the steps listed below and we can see if we can't track down the issue for you First please access the Deco web UI by entering "tplinkdeco.net" in your...
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