danweisLV1Online
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Forums/ Tapo Smart Cameras
2 weeks ago
Re:Unable to download clips. Your phone is not connected to the same network as your Tapo device
@Wayne-TP apologies - the case number I cut and pasted in was from the wrong email, which was another case. Here is the correct one: [TP-Link Support]-[TKID250603752] SRCN25060201237+Tapo C425...
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Forums/ Tapo Smart Cameras
2 weeks ago
Re:Unable to download clips. Your phone is not connected to the same network as your Tapo device
@Wayne-TP From the subject line of,the last support email I received...... [TP-Link Support]-[TAID2507001287] 【Tapo Support】C425 Star1 HW:1.20 APP:3.12.103 US
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Forums/ Tapo Smart Cameras
3 weeks ago
Re:Unable to download clips. Your phone is not connected to the same network as your Tapo device
@Wayne-TP I did submit a log. July 9th..... No follow up...
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Forums/ Tapo Smart Cameras
3 weeks ago
Re:Unable to download clips. Your phone is not connected to the same network as your Tapo device
@Wayne-TP Honestly, it's just not worth my time. I have spent countless hours gathering info, writing email after email, researching, combing the internet, communicating with 3 different AI's, etc....
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Forums/ Tapo Smart Cameras
2025-08-12 17:54:05
Re:Unable to download clips. Your phone is not connected to the same network as your Tapo device
@Spindlenutt well I finally gave up and "Removed" each camera and added it back, in the app. Tapo--> Settings-->Remove Camera. Then Tapo-->'+' in the upper right corner of the app. The good part, if...
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Forums/ Tapo Smart Cameras
2025-06-07 20:26:17
Unable to download clips. Your phone is not connected to the same network as your Tapo device
I saw an old post thats almost a year old with no answers, so I'm starting a new thread. I have 3 C425 cams, 7 C120's and 2 C100's. I cannot download clips on any of them. They all started erroring...
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