@Solla-topee Solla-topee wrote @Hamaf Hi, If you have not received a response after sending an email to "forumsupport.usa@tp-link.com", please update here with the email reference number(e.g.,...

Solla-topee wrote @Hamaf Hi, Here are the instructions to set up the Parental Controls with TP-Link HomeShield. In the Bedtime settings page, if you select Every Day, then you can use it without...

HelpFixDecoApp wrote @Hamaf The ticket goes to the engineering team and not the support team. Thanks ok I'll do it once I get home but atm can you confirm this is not a feature limitation ? Because...

@HelpFixDecoApp Hi no I didn't I just saw this thread after I've sent the email However .. how it's any different than contacting the support directly and explaining the issue ? Thanks

Shonuff_24 wrote @Hamaf Use "Offtime" - works better than "Parental Controls". Those are worthless, IMO. @Shonuff_24 in time limits section I can't control when they don't use the phone! Only how...

@Shonuff_24 I'm having the same problem with my Deco s4 unit after one of the latest updates i used to set bedtime ahead to 2-3AM now I have to set it before 11:59PM ! I'm hoping this is just a...