Forums/
Deco
2025-04-07 23:11:02
@HelpFixDecoApp Do you have a Ticket number? I'd be happy to followup for you. Yes we know. I am working with development to get an expediant resolution for the Spam.
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Forums/
Tapo App & Integrations
2025-03-31 23:30:38
@SheRot Open the Tapo App Tap on the Camera Tap on Settings Tap on Video and Display Tap On-Screen Display Info Tap on Time Stamp Toggle the 24-Hour Clock off.
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Forums/
Deco
2025-03-31 20:13:18
@Greenie95125 Did you get a automated response with a ticket number? Starts with a TKID. If you did please share that so i can look into this.
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Forums/
Deco
2025-03-31 15:19:34
@HelpFixDecoApp They may need that but if the do they will reachout directly from the case created when you sent the app logs.
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Forums/
Deco
2025-03-31 15:18:37
@IrvSp Trust me, I am well aware of that. We are actively working with IT and Develeopment to address these concerns. Several avenues are being reviewed, espcially to address weekend influx. We are...
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Forums/
Deco
2025-03-28 22:46:57
@JohnfromCt That will work too. You can set the main network to be only 2.4 GHz and then set up an IoT network to be 5 Ghz only. the other option instead of having to setup a new network is to use...
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