Forums/
Deco
2024-09-11 15:38:50
@Ctm83 On the IP disable Private Wi-Fi Address. Settings > Wi-Fi > Tap on connected network name. Then make sure this MAC address of the device is in the parental controls.
0HELPFULS
Forums/
Deco
2024-09-11 00:36:24
@WyattL Regardless of mode (Router or AP), you have always had to have at least one Deco unit, designated as the main unit, connected to the source of the internet connection. Whether that is through...
0HELPFULS
Forums/
Range Extenders
2024-09-06 18:20:43
@Wort55 If you can share some screen shots, I would be happy to assist in troubleshooting this concern. Forum troubleshooting isn't always ideal so I would also suggest checking out this video for...
0HELPFULS
Forums/
Range Extenders
2024-09-05 17:51:22
@Wort55 Depending on how you configured the extender you likely need to go back and configure the 5GHz too. For example, if you used WPS, you would need to run the process twice to connect each band....
0HELPFULS
Forums/
Deco
2024-09-05 17:49:06
@GGilmore The Ethernet Backhaul of our Deco products applies to the traffic between the Deco nodes. This can be facilitated directly by connecting the Decos to themselves or through an intermediary...
0HELPFULS
Forums/
Tapo Smart Cameras
2024-09-04 23:05:40
@m_dol It appears there is a discrepancy between the camera and what is showing in the app. Please reset the camera and try to reconfigure it. If it is still failing then we would want to consider...
0HELPFULS