Forums/
Deco
2025-03-28 22:46:57
@JohnfromCt That will work too. You can set the main network to be only 2.4 GHz and then set up an IoT network to be 5 Ghz only. the other option instead of having to setup a new network is to use...
0HELPFULS
Forums/
Deco
2025-03-28 22:44:43
@HelpFixDecoApp Perfect that will work. When i have more information about this concern I will be sure to share it in this thread.
0HELPFULS
Forums/
Deco
2025-03-28 22:22:21
@HelpFixDecoApp Also do this please. Open the side bar in the Deco app Tap Support Center Open any FAQ Scroll to the bottom Tap "No, I need more help" Tap Email Us select App In the questions section...
0HELPFULS
Forums/
Deco
2025-03-28 16:29:46
@Greenie95125 For the client list population what I would recommend is sending the app logs to the team. Open the Deco App. Bring on the sidebar menu and tap Support Center. Open any FAQ and scroll...
1HELPFULS
Forums/
Deco
2025-03-28 16:20:44
@JohnfromCt Hello John, What you want to look for is the IoT Network feature (Open App > More > IoT Network). When setting this network up you can specifiy 2.4GHz only. This will allow you to isolate...
1HELPFULS
Forums/
Deco
2025-03-27 17:51:12
@Greenie95125 Depending on the subnet the IP address difference could be like that. If you log into the Deco app tap More > Advanced > Lan IP. Your Subnet is likely 255.255.252.0. If you choose DCHP...
0HELPFULS