Forums/
Wi-Fi Routers
2020-04-23 18:10:44
@MonocleMan So i checked and you are on the last firmware released for that model. We can of course look at how the rotuer is configuered but we would need screenshots to help properly isolate any...
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Forums/
Range Extenders
2020-04-23 18:02:36
@BethWoolley Hi Beth First check the RE light, aprox 10 o'clock postion on the light ring. Make sure it is lit. This is the light that indicates the link to the AP it is attached to. If this light is...
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Forums/
Kasa Smart Switches
2020-04-23 17:08:24
@TK_1315 Hi TK Just based on the picutres it looks like you have the wires crossed. Try changing the wires on the bottom Red and Black on unit and putting them in the opposite posistion. Let us know...
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Forums/
Wi-Fi Routers
2020-04-23 16:55:38
@Gio757 Hi other than what @ArcherC8 suggested you can email global support @ support@tp-link.com and ask them for a firmware file. They would need a snapshot of your products label. If the lable...
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Forums/
Deco
2020-04-23 16:46:31
@NYDoodles Hi NY The Deco is a router, so there is no need to get another one. A few things to try: 1. Disable the QOS or set it to standard (standard is the same as off) 2. Disable Fast Roam 3....
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Forums/
Powerline Adapters
2020-04-23 16:41:52
@superakcraig Hi Craig Yes you can but there is a cavate to it. All adapters need to be connected the same way. The reason is if one adapter is connected in an opposite direction such as upside down...
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