Forums/
Kasa Smart Switches
2019-04-22 17:25:39
@Melody10 Hi Melody. The issue is wiring. The two black wires must be seperate. If you only have 1 live wire in the wall the HS200 cannot be used. Also you deffiantly want to advoid putting the green...
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Forums/
Wi-Fi Routers
2019-04-22 17:21:30
@steveymacjr Usually access issues to devices that rely on UPNP or Port Forwarding for remote or cloud access after a frimware update is becuase the router will sometime need a power cycle to apply...
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Forums/
Cable Modem&Routers
2019-04-22 17:15:09
@kuyote The CR700 and Deco M9 will work together but the WiFi will not. You have two options. Keep the CR700 in router mode and disable its WiFi. Then set the Deco M9 up as in AP mode and use it as...
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Forums/
Deco
2019-04-19 21:47:57
@Nav These aren't actually missing features. Let me explain. 1. The Deco have what is called ART (Adaptive Routing Technology) This is an ehanced version of smart connect. It allows the router...
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Forums/
Deco
2019-04-19 18:58:33
@Racerandom Each Hardware version has its own Firmware numbering. This means just because the Firmware number on the V1 is higher than the V2 it does not mean the firmware is any less newer. It just...
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Forums/
Wi-Fi Routers
2019-04-19 18:55:08
@Harpo When this happens we will typically recommend to default your router and reconfiugre it. this usually clears up the issue, which can sometimes be a result of the update not fully intergrating...
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