Forums/
Kasa Smart Plugs
2019-01-22 19:07:44
@Ed_it_or Ed, I would 1st make sure both alexa and Kasa are up to date. A new version of Kasa was released 6 days ago on IOS and Android. Next make sure all 3 smart plugs are up to date on their...
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Forums/
Kasa Smart Plugs
2019-01-22 18:52:48
@Ark Go to your phone's wifi setting where you select a wifi network and see if you see the plug's default network name. If you do connect to it and then go to the Kasa App to complete the innstall.
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Forums/
Wi-Fi Routers
2019-01-22 18:49:25
@TerryT For your situation, you would first want to log into the rotuer then go to: Sytem Tools > Diagnostics and run a Ping Test using the following information: IP Address/ Domain Name: yahoo.com...
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Forums/
Adapters
2019-01-22 18:35:34
@canned_pianos My pleasure. Glad you were able to find a solution. Let us know if we can be of further help
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Forums/
Kasa Smart Plugs
2019-01-22 18:13:50
@NikD63 That is totally understandable. Please let us know how it goes and also how your experiance with our suppot staff was. If you feel so inclined you can also write a Story here in the...
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Forums/
Kasa Smart Plugs
2019-01-22 18:00:44
@rplaughl Can you check and let us know what your router logs indicate when the smart plugs lose connection? Also have you tried adjusting the wireless channel on your router? As 2.4GHZ is very...
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