Forums/
Kasa Smart Bulbs
2020-10-23 17:43:50
@omgoleus Take the bulb to other light sockets/lamps as well to see if the problem follows the bulb. Especially if both models are the same, and don't work the same could mean the one bulb has...
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Forums/
Range Extenders
2020-10-23 17:03:45
@Bonz0 Do a factory default extender by holding the reset button for 15 seconds while it is plugged in. After the extender reboots, you should see the default wireless network that has the name of...
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Forums/
Deco
2020-10-23 17:02:12
@APDNS If the Deco units are connected to a modem, reboot only the modem while leaving the Deco units on. If that does not work, connect a computer using the Ethernet cable to the main Deco to make...
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Forums/
Deco
2020-10-23 16:43:52
@wifiMeshNewbie Disable the 2.4G network to force 5G connection. If you are testing while away when close to a satellite node, try wiring the Deco units together which will provide a faster...
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Forums/
Cable Modem&Routers
2020-10-23 16:41:14
@SDRIG Here is an article that talks about that: https://www.tp-link.com/us/support/faq/468/ You want to make sure to have the device where there are least obstacles, and also test with changing...
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Knowledge Base/
Kasa App and Integrations
2020-10-23 15:43:27
Below will provide information about data privacy and how to delete your account/data if requested. 1. How do I delete my account? You will need to contact our customer support team and provide your...
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