Hello @RickJamesBish @krystal1 Thank you very much for reaching out to us and welcome to the TP-Link community. Regarding the dropping issue you experience with the new firmware of the AX55, we hope...

Hello @AdamPfromMN Thank you very much for bringing this up to our attention. Are you saying the wired devices that are connected to the AX55 are still connecting stably but the smart home devices...

@Hotlynx16 Got you. Please let me know if any of the suggestions provided in the FAQ helps resolve the issue.

@NotoriousRKB Fully understand how frustrating that would be. Would you like to analyze this further with our senior engineers? I believe they would be happy to assist further. If you're willing to...

@confusedfox Hi, it seems you posted in the global community earlier, and below is the thread, please check: https://community.tp-link.com/en/home/forum/topic/608122 We may keep communicating on one...

@NotoriousRKB Have you done ping tests on the router web management page we well as from the desktop? What are the results? You may refer to this story to do the ping tests and show us the ping...