@Tony I did wind up on the phone, did my best to interact with the CSR (strong accents are a problem for me), and did submit screenshots and video. Yet your explanation about pixel changes? It...

@Tony Check again. When I entered text into the form and tried to submit it, the error message stated a 200 character limit.

What is the point of having live chat that limits input to 200 characters? Even Twitter allows more. And it's virtually impossible to accurately describe a problem when the restrictions are so...

These are basic requirements for a modern UI. Recordings should be scrollable, allowing users to review recordings in succession without having to return to the main listing Thumbnail images should...