@cdlvj130 Usually the first part of the name might give you a clue, but the only reliable way is to use the Deco App and see the IPAdddress of the device, and tne go to ALL your devices and get a...

@Heroship Well, the BE63 Firmware out now is newer than the 1.1.1 firmware you have now. See https://community.tp-link.com/us/home/forum/topic/856102?moduleId=2424 for d/l instructions however, that...

@Heroship I don't think this has anything to do with the Deco Router? I assume by you have an Android Phone and that is what the problem d/l is on? You've said " When I try mobile internet or xfinity...

@TomJoo Forum doesn't work this way. You post your problem here with details of what it is, what you tried, and the results. Or you can contact Support via email.

@Atomic78 I had seen that as well at first. Also IoT devices not connecting and if they did, drop off. I think my solution was to shut down the modem and Deco. My theory was the Deco rebooted with...

@KD_Adamson What Router/Deco and which F/W is on it? Are you using the Deco App, and if so, what device is in use? What DEVICE is it? What SSID and Security is on that SSID?