I have been communicating with Caroline Wang at TP-Link about my issue, and so far everything's she's suggested hasn't worked. So, I was hoping maybe someone on the forums may have had this problem...

@Greatjustgreat In response to Archer C8's suggestion, which was: If you changed the modem and not the router, I do not see where the router would be the issue. Do you have any issues with other WIFI...

Ok this was back in May? Still no response? I just got a new one off Amazon with the same problem (AC1900). What’s the deal?

I just set up this new modem today and my son’s iPhone 7+ keeps disconnecting. It’s funny because this happened to me earlier today, but it’s been fine now on my iPhone 6. Interestingly, I couldn’t...