@Sabros agree. How are we supposed to trust them when they can't even give us an estimated time? By the time they have the update ready they'll have new products they want us to upgrade to and or...

@BigEdTucsonAZ that's it! I think we (you) cracked it. It's v1 vs v2 (for others reading this trying to figure it out, the version is on the bottom of the deco unit). I didn't think a newer hardware...

@BigEdTucsonAZ thank you for answering, I have seen those instructions in other answers too but I have tried that and nothing shows up. Just says deco is in good health. I'll attach a screenshot....

I just got a deco M9 Plus and was promised tons of features and settings and so far none of them are available or "where they should be." My biggest problem right now is that the app doesn't show...

@Tony but any idea when that will be? I just got my m9plus and every feature I was told it would have and doesn't just says "in a future firmare update". I'm not sure I want to sit around and wait...