Home Network Community

I replaced my old mode with an Arris s33 and I was able to access the modem page through 192.168.100.1. But now since replacing it with the arris s33, I can't even ping to that address and its listed

X60 Homeshield Security+ not staying loaded on app

I've loaded the Security+ to my network, but when I go to the Security menu it doesn't seem it's loaded because it says to upgrade again. I click upgrade and the process starts over again. Very frustr

xFi Gateway re-boot lost connection to M9+

Greetings, Recently, our xFi Gateway (Xfinity) modem had an outage, but then rebooted successfully. After the modem rebooted, our Deco M9 Plus (attached via ethernet) did not successfully re-connect w

Deco XE5300 non-responsive

I have a Deco XE5300 that stopped responding. If I plug it in he yellow light comes on. If I hold the reset button for 10, 20, 60 seconds nothing happens. If I hold the reset button in and then connec

BE63 Second Node Constantly Dropping Offline

I have been having intermittent issues with my wireless connected second node going offline. It will show a yellowish flashing light then goes red and connects back green after a minute or so. I notic

XE75Pro drop connections on IoT

Deco recommend me disable guest Wi-Fi while not using. All IoT devices behave weird after guest network is disabled. I thought some new device created some interference. After stopping all of them the