Home Network Community

I have tried everything in the troubleshooting site but the outdoor plug will not connect. Reset my router, reset the phone , have it on the 2.4 network, have phone, router, and device sitting next to

Plug HS300 Offline Constantly w/in 3 hrs

Hello, Is anyone else experiencing their HS300 constantly offline after connecting? I've spent 5 hours adding the HS300 only for it to be offline while my light switches works fine and is connected. A

[BUG] Tapo H500 Hub Pausing Hardwired C320WS Streams - Incorrect "Battery Power" Error

Hi everyone, I recently fully upgraded my security system from a traditional NVR to a complete Tapo ecosystem, but I’ve run into a persistent and frustrating bug that makes 24/7 monitoring impossible.

custom sounds

is there a way to add a custom sound to alarm? have a sensor on mailbox and wanted something easy like "you have mail"

Hub alarm always plays Jingle Bells no matter my choice

I set a smart trigger on a device. The trigger action is to turn on the alarm in the Homebase H500. I choose the alarm sound. There's a whole list of them. But no matter what I choose, I always get ji

Lost connectivity after power outage

I can't find a "general" forum to post this. My problem cuts across the Tapo product line. We experienced a 7-hour power outage 2 nights ago. It began shortly after midnight, and the power was restore