Tapo Smart Cameras
Welcome to the official forum module for Tapo Smart Cameras!
Tapo Cameras make it easier than ever to keep an eye on your home, no matter where you are
We welcome you to create a new post if you need help understanding what your camera is capable of, what camera would best fit your home, or how automations can make you more comfortable at home.
Tapo Smart Cameras
Support request - ONVIF not properly working with h265. Requesting firmware push to enable h264. I have 2 - C207 and 2 C120. All the same issue. As per Tapo support instructions, posting here to get s
ONVIF / RTSPTapo Care
0Helpful
89Views
So, just for clarification. I can add Kasa cameras to Tapo care, but cannot add Tapo cameras to Kasa care. Yes? And, that really sucks.
Tapo CareKasa Care
By
Mandy_Pants
· Latest post 3 weeks ago
by Hilbert-TP
0Helpful
287Views
For a few weeks now, almost every day around the same time (7:50pm) I get two "someone obstructed the camera" notifications. No one is there. No persons detected.
Motion Detection / Activity ZonesNotificationsTapo Care
By
Sarahann42793
· Latest post 2026-04-01 02:41:18
by Solla-topee
0Helpful
221Views
C-211 is the camera. Is there any place I can get a new cord?
Tapo Care
By
SkittoneDiaz
· Latest post 2026-03-10 08:14:40
by Solla-topee
0Helpful
204Views
My camera has suddenly stop rotating correctly. It now rotates way off to the right view and then to the left it doesn't go the full distance. Not sure if the camera is damaged from use. I haven't had
Motion Detection / Activity ZonesTapo Care
By
MarineMedic
· Latest post 2026-02-26 11:08:27
by Solla-topee
0Helpful
281Views
Tapo C100 My camera is offline in my iPhone but working in my iPad. Same connection (same wifi) for both. This happened all of a sudden overnight - it was working for months. the weird thing is I get
Tapo Care
By
alphabetsoup
· Latest post 2026-02-24 16:01:42
by alphabetsoup
0Helpful
440Views
I have several different camera types, I've just added a C465 (although it won't show it on the Model dropdown list), which puts me at 11 cameras. I'm not able to add it to my cloud storage, it prompt
Tapo Care
By
matt160
· Latest post 2026-02-11 05:57:49
by Solla-topee
0Helpful
296Views
I have ten total Tapo camera around the house several different models... and 5 are C110 v2. I have one C110 that even though I disabled the LED Indicator under 'Device Settings' , the green light fli
Tapo CareC110
By
LTek
· Latest post 2026-01-28 07:48:08
by Solla-topee
0Helpful
492Views
Is this an issue? I have set up 2 cameras, and after updating firmware and adding SD card one won't give live preview. Only the name of the camera and when you hit play nothing happens i have to 'mana
Live ViewMicroSD cardTapo CareTapo App
By
MelloSapo
· Latest post 2025-12-19 09:03:32
by Solla-topee
0Helpful
283Views
I was familiar with the Ring doorbell. I have bought a TAPO doorbell. I did not install the SD card in the device because the SD card records could be stolen with the device at once. Does TAPO provide
Tapo CareSD CardGoogle AssistantMicroSD card
0Helpful
978Views
Consider the scenario of a burglar breaking a window to access and destroy a C200 camera watching the yard. Would there be enough time for the clip to be uploaded to the cloud? If the clip is streamed
Tapo Care
By
pantelimoon
· Latest post 2025-11-05 09:06:51
by Solla-topee
0Helpful
369Views
So I currently have two TAPO cameras both being the C10 model. None have seemed to record or send any notifications since earlier this morning. I do not use the SD as I have a subscription for one of
NotificationsTapo Care
4Helpful
900Views