Tapo Smart Cameras
Welcome to the official forum module for Tapo Smart Cameras!
Tapo Cameras make it easier than ever to keep an eye on your home, no matter where you are
We welcome you to create a new post if you need help understanding what your camera is capable of, what camera would best fit your home, or how automations can make you more comfortable at home.
Tapo Smart Cameras
Purchased two D225 in June. During the free trial of TapoCare, the video was clear and not choppy. We upgraded to the TapoCare, and now the video has been consistently choppy, unclear, and misses impo
Tapo Care
By
JacobBaird
· Latest post 3 weeks ago
by Wayne-TP
0Helpful
258Views
My Tapo C100 camera detects motion fine and records short clips when triggered. The problem is whenever I manually turn on recording from the live view screen, it only records until I leave that scree
Live ViewTapo CareRecording
By
Guyver82
· Latest post 2025-07-15 09:01:57
by Solla-topee
0Helpful
139Views
I posted this before and it disappeared, so I am going to try one more time. My C100 with subscription went offline after a short power failure. The camera powers up faster than the wifi and it gives
Tapo Care
By
Horgad
· Latest post 2025-07-15 01:34:01
by Solla-topee
0Helpful
115Views
my camera goes offline when my phone disconnects from the wi-fi. what am i doing wrong? i tried resetting it, of course. it only stays connected when my phone is connected to the wi-fi. i'm sure i jus
Tapo CareNotificationsSmart Actions and AutomationsDevice Sharing
0Helpful
208Views
I have my camera installed on my ceiling in my living room/front entry way so I can see who comes in my front and back doors, and also so I know what is going on in my house. I have the C210 model, so
Motion Detection / Activity ZonesLive ViewTapo CarePrivacy concern
0Helpful
246Views
Use Case: As a user of the Tapo app that pays for Tapo Support Cloud Services I need any changes I make to the Home and Away modes to be saved in the cloud and remembered across all devides where I ha
Feature RequestTapo Care
1Helpful
172Views
Tapo 101
Motion Detection / Activity ZonesTapo Care
By
Austinarkabauer
· Latest post 2025-05-05 23:32:31
by Riley_S
0Helpful
217Views
I am considering purchasing one (or possibly three) Tapo C425 cameras, but I'm a little confused how the recording works if you do NOT have a Tapo Care plan (as this starts to get pricey with more tha
SD CardTapo Care
1Helpful
1024Views
I just had a chat with your Customer Svc Rep, and he said that there is no way to change the size of the Thumbnails when using Playback from the SD Card in my Tapo C120 Camera. The thumbnails are mini
Feature RequestSD CardTapo CareThumbnails
By
CajunEdge
0Helpful
123Views
I can't access my cloud recordings and I can't confirm that the device is actually recording to the cloud. I tried to access this today, April 3, 2025 at 10 AM Pacific time I went through all of the t
Tapo Care
By
Sfsmarthomeguy
· Latest post 2025-04-03 22:18:41
by Riley_S
0Helpful
173Views