3 way Dimmer switch?
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Does TP-Link have any plans in the near future to release a 3-way dimmer switch? I have the HS200 and HS220. I would love it if the HS220 had the 3Way capability.
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Just contact us at Support.USA@tp-link.com to start the process of the RMA. If they have any questions let them know you spoke with me on the community and I can answer those questions for them.
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@Carl I was just thanking you. I alreadyhave an RMA via -Kasa.Support@tp-link.com. Thanks.
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Yes there have been multiple concerns with the first release of the products, most of which were able to be resolved through the firmware releases. That said not everything was 100% resolved but was resolved to a workable product for most. Any continued issues beyond what was spoken of here it is suggested to work with us, either in a new thread or by contacting support so those concerns can be looked at and addressed properly.
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Version 1.8 is the same as Version 1 only manufactured in our Vietnam plant. V2 from what I am told will be the full and total fix. I have also ensured we will have a beta test to ensure the product is successful.
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I still have the 3 i purchased new in the box. I'd like to swap to these when the new ones come out.. even if its helping testing.
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Astone595 wrote
I still have the 3 i purchased new in the box. I'd like to swap to these when the new ones come out.. even if its helping testing.
I'm glad I only bought one. I also want toreplace mine with the new version when/if it is available. How much is that gonevto cost me?@Astone595
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@Carl ...seems this should have been step one with the original version. Doesn't sound like your "beta program" is up to par.
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Hello Everyone.
I promised an update when I had one so here it is. KS230 Kit V2 is about to enter beta testing. We are looking at a Q3 launch right now but that could change so don't hold me to that. For the Beta test, I have combed through all 67 pages of this thread (whew! that's a lot) and created a list I presented to the QA team, so some of you, possibly a lot of you, may be contacted here shortly with an offer to join this Beta. I will say that this test is only open to US residents so some of our Canadian and other region users who are on this thread unfortuently will not be able to take part as a beta tester. I believe there are 25 open spots so keep an eye out on the email account associated with your Community log in as that is where the invitation will be sent to. If you are selected. Test the @#$# out of this thing. Try every feature, test every function, etc. Let's make sure this 2nd version is a winner.
Thank you all for your patience and those who choose to participate in the Beta thank you for your help. You are all valued customers and we do want to keep it that way!
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@Carl thank you for the update!
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