The light won’t turn off

The light won’t turn off
The light won’t turn off
2020-07-27 20:55:25
Model: HS220
Hardware Version: V1
Firmware Version: 1.5.11

The light won't turn off whenever I turn it off. It goes to 1% of the light.

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3 Reply
Re:The light won’t turn off
2020-07-28 17:10:22

@IgnacioM 

 

Have you tried to use a different bulb? 

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Re:The light won’t turn off
2021-06-29 06:38:23

@Tony 

 

I have the same issue, where there is still 1% of the power is still flowing to the bulbs. I have not tried using a different bulb. They are LED Edison bulbs. And new... and didn't have this issue with our old 3 way switch 🤷‍♀️

Tony wrote

@IgnacioM 

 

Have you tried to use a different bulb? 

 

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Re:The light won’t turn off
2021-06-29 20:57:20

@Krumm 

 

What typing of LED bulbs are they?  Our Dimmer works with TRIAC or forward-Phase control type bulbs.  If its a different type then the dimming fuction may not work properly if at all. 

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